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Terms & Conditions

Effective Date: July 11, 2025

These Terms & Conditions ("Terms") govern all purchases and interactions through MROSupply.com, owned and operated by L.A. Rubber Company, Inc., including its affiliates and DBAs (collectively, “Company,” “we,” or “us”).

By accessing the MROSupply.com website, placing an order, or otherwise engaging with the Company, you (“you” or “Customer”) agree to be bound by these Terms.

1. Orders

All orders are subject to acceptance by MROSupply.com. Order confirmation does not constitute final acceptance or guarantee of availability or pricing. We reserve the right to cancel or modify any order prior to shipment for any reason, including product unavailability, pricing errors, or suspected fraud.

2. Prices & Payment

All prices are in U.S. dollars and exclude taxes, shipping, and handling unless stated otherwise. Prices may change due to supplier adjustments. If pricing changes after your order, we will notify you for confirmation before processing.
Accepted payment methods include:

You are responsible for any associated bank or wire transfer fees.

3. Sales Tax

Sales tax at checkout is an estimate. Final tax is calculated at shipment via Avalara based on shipping address and product taxability.
You are responsible for all applicable taxes. To claim exemption, a valid certificate must be submitted and approved prior to shipment.

4. Minimum Order Quantities

Some products may require supplier-imposed minimum quantities. You will be notified and may cancel without charge if unable to meet the requirement.

5. Order Cancellation

Orders may be canceled only with our prior written approval. Approved cancellations may incur restocking fees, penalties, or shipping costs. We may cancel any order for non-payment, credit risk, or business concerns.

6. Returns & Refunds

Refunds are issued to the original payment method or credited to your account (if agreed in writing).
Disputes must be submitted within 90 days of invoice. Approved returns must be received within 30 days and are processed within 14 business days.

7. Shipping, Delivery & Risk of Loss

Shipping dates are estimates only. Risk of loss transfers upon carrier acceptance. We are not liable for delays, damages, or losses during transit. Claims must be filed with the carrier. Assistance from MROSupply.com is a courtesy only.

8. Promotions & Free Shipping

Promotions may change or be canceled at any time. Free shipping excludes Alaska, Hawaii, U.S. territories, and oversized/hazardous items. We determine the shipping method based on availability and cost-efficiency.

9. Payment Terms

Unless otherwise agreed in writing, payment is due Net 30 from the invoice date. Late payments (15+ days) may be charged to your card on file. A 5% monthly finance charge applies to past-due amounts. You are responsible for all collection costs.

10. Warranties & Disclaimers

Disclaimer

EXCEPT FOR WRITTEN EXPRESS WARRANTIES, MROSupply.com MAKES NO OTHER WARRANTIES, INCLUDING BUT NOT LIMITED TO:
(a) MERCHANTABILITY
(b) FITNESS FOR A PARTICULAR PURPOSE
(c) NON-INFRINGEMENT

You acknowledge no reliance on any representation or warranty except what is expressly stated. We are not liable for indirect, incidental, or consequential damages.

11. Intellectual Property

All MROSupply.com content (text, images, software, etc.) is the property of the Company or its content suppliers and protected under U.S. and international laws. Use without written permission is prohibited.

12. User Conduct and Prohibited Activities

You agree not to use MROSupply.com for unlawful purposes or to interfere with others. Prohibited activities include:

13. Limitation of Liability

We are not liable for indirect or special damages, including lost profits or data.
Our total liability shall not exceed the amount you paid for the relevant product or service.

14. Indemnification

You agree to indemnify and defend MROSupply.com and its affiliates against all claims, damages, and expenses from:

15. Security Interest

We retain a security interest in all goods until full payment is received. You agree to cooperate with related filings or enforcement efforts.

16. Export Compliance

You agree to comply with all U.S. export laws, including:

17. Governing Law & Jurisdiction

These Terms are governed by California law. All disputes will be resolved in Los Angeles County, California.

18. Arbitration & Dispute Resolution

Disputes will be settled via binding arbitration with JAMS in Los Angeles County.

19. Force Majeure

We are not liable for delays or failures due to events beyond our control, including:

20. Third-Party Links & Content

We are not responsible for third-party websites or content linked on MROSupply.com. Access at your own risk.

21. Severability & Waiver

If any provision is unenforceable, the rest remain in effect. No waiver is valid unless expressly granted.

22. Electronic Communications & Notices

By using our site, you consent to receive all communications electronically, including notices and disclosures.

23. Entire Agreement

These Terms, the Privacy Policy, and order-related terms are the full agreement and supersede all prior agreements.

24. Termination of Access

We may suspend or terminate your access for any violation or to protect users and business interests.

25. Modifications to Terms

We may modify these Terms at any time without notice. Continued use of the website constitutes acceptance of changes.

Let me know if you’d like this in PDF format, on a webpage, or with clickable sections for a user agreement layout.